About Us
InforMate delivers advanced BI, telephony analytics, real‑time dashboards, and AI‑driven performance
solutions for call centers and service organizations. With over 14 years of experience, we help
companies improve operational efficiency, customer experience, and decision‑making.
What We Deliver
- End‑to‑end BI and analytics solutions
- Historical reporting and advanced dashboards
- Real‑time monitoring and operational insights
- AI‑based performance optimization
- Full integration with CRM, HR, telephony, and enterprise systems
Key Advantages
- Deep expertise in Cisco CC platforms
- Unique AI module for operational improvement
- Real‑time dashboards with zero delay
- Fast deployment and low total cost
- Processes millions of records in seconds
- Mobile app for on‑the‑go visibility
- Multi‑regional and multi‑language support