IM
InforMate
The Power To Know – BI, real‑time dashboards & AI for call centers

Our Customers

InforMate provides BI, real‑time dashboards, and AI solutions to a wide range of organizations. Our customers include leading companies across multiple industries:

Industries We Serve

  • Large financial institutions
  • Insurance companies
  • Car rental companies
  • Retail chains and service organizations
  • Municipalities and local authorities

What We Provide

  • A robust and proven core product
  • Full support and onboarding package
  • Subscription‑based service model (SaaS)
  • Optional customization tailored to each organization’s needs

Customer Stories

Real results from real clients using InforMate’s product suite.

Insurance Call Center

By combining PowerCC‑Pro, PowerCC‑RTM, and PowerCC‑Sense, a large insurance call center achieved:

  • 38% reduction in wait time
  • 50% fewer abandoned calls
  • 22% increase in customer satisfaction
  • ROI in just 3.5 months

Multi‑site Service Organization

A multi‑regional service organization used InforMate to unify data from CRM, telephony, and HR, gaining a single source of truth for performance and customer experience.

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